Terms and Conditions
Terms and conditions of purchase from the Flint store:
Dear customer, to organize the sales process, we ask you to review the following before completing the purchase process, as completing the purchase or using the site or its applications will be considered as acceptance of these terms:
First: display the products
The display and marketing of products on the site is in no way construed as a recommendation to suit and compatible any product with the customer’s desire and need. Therefore, the customer is responsible for ensuring that the product suits his need by reviewing and understanding the information included on each product page and in the introductory pages. , and ask any questions, before completing the purchase.
Second: Reserve products
1- If payment is via bank transfer, any goods will only be reserved for a period of 24 hours. If the transfer is not made during this period, the order will be automatically cancelled.
Third: Shipping and delivery
1- The customer must enter the recipient’s name and delivery address correctly. If there is an error in the address or contact numbers, this may cause the shipment to be delayed or not delivered, or additional fees will be imposed by the shipping company or delivery representative. The delivery company may also request to see the ID to match the recipient"s name before delivering the order.
2- The expected time of arrival of the goods is an estimated time, and we will do our best to receive your order as quickly as possible, except that the order may be delayed for reasons beyond the store’s control.
3- The customer’s order may be delayed for reasons related to the customer himself, such as his not being present at the delivery location, his failure to respond to the delivery representative’s call, or his request to change the delivery address. In such circumstances, neither the store nor the delivery company is responsible for the delay.
4- The store may change the shipping company chosen by the customer without consulting the customer if the shipping is free. It is also permissible to change it if the shipping is paid, provided that the store returns the difference in fees to the customer if the fees after the change are lower.
5- The customer must inspect the order and the product before receiving the shipment and the representative goes. If the shipment arrives damaged internally, the customer must inform the shipping company before receiving the order, and then inform the store directly.
6- The customer is responsible for customs clearance, value-added tax, and any government fees, restrictions or other laws imposed by other countries on orders sent outside the Kingdom of Saudi Arabia.
7- Shipping is not made to countries boycotted by the Kingdom of Saudi Arabia, and also some countries are not covered by the shipping company. If it is chosen by the customer and the order is made and paid, the order will be canceled and the customer will bear any damages such as: delaying the return of the amount to the customer’s account according to his bank’s policy and any other damages. .
8- The order will not be shipped or approved for bank transfer until the amount reaches the store.
Fourth: Offers and discounts
1- All offers expire at the end of the specified date or when stock runs out.
Fifth:
These terms and conditions have been prepared in the Arabic language, and the customer who speaks English or any other language must translate these terms at his own risk and without any responsibility on the part of the Kon store, and in the event of any conflict between the Arabic text, the English translation, and any translation of any other language that he has done. The client will refer to the Arabic text, which is the reference and basis for the terms and conditions document. These terms and conditions are subject to the laws of the Kingdom of Saudi Arabia, and the courts of the Kingdom of Saudi Arabia in the city of Dammam have exclusive jurisdiction over them.
Sixthly:
These terms and conditions apply whether using the website, its applications, or any other means of the Kon store.
Seventh:
Flint Store has the right to amend these terms and conditions at any time without notifying customers. Customers must review the terms and conditions and the updates and amendments to them before purchasing, because the amendment is binding on everyone.